Refund policy
Most Walking In The Deep items are custom printed when you order, so we generally do not accept returns or exchanges for change of mind, wrong size selected, or color preference.
We will make it right if:
- Your item arrives damaged or defective
- You received the wrong item or print
- There is a clear print or production error
Contact us within 14 days of delivery at info@walkinginthedeep.com with your order number and photos of the issue. If we approve a replacement or refund, we’ll tell you the next steps. Do not ship anything back unless we ask you to.
Refunds: Approved refunds go back to your original payment method. Processing can take several business days after approval depending on your bank or card issuer.
EU customers: If merchandise is shipped into the European Union, you may have additional cancellation rights under local law. Contact us and we’ll work through what’s required for your order.